We will post out your order within 1 – 4 days. (If you are requiring your order to be a bit speedy, please contact me and we will do our best to get it to you, however we may have to charge a little extra to cover the cost of express delivery).

We of course hope that you are delighted with your purchase and hope that your order arrives with you quickly and safely.

If for any reason you are not happy or there is a problem with your order please contact us as soon as possible.

Unfortunately we cannot offer refunds but we are very happy to offer an exchange or a credit note. Items can be exchanged free of charge in store within 14 days. However we are unable to offer to cover return postage fees if returning by post.

Jewellery – We are unable to offer exchange or refunds on earrings unless faulty due to hygiene reasons.